FTX EU Launches New Website to Process User’s Withdrawal Claims

EU customers of the now-defunct FTX exchange have received approval from Cyprus regulators to access their funds through a newly launched website. 

According to reports, the website with the domain name, https://ftxeurope.eu/, was created solely to facilitate withdrawals. Therefore, transactions such as deposits and transfers of digital assets will not be allowed. Consequently, EU customers can log into their FTX.EU account, confirm their balance, KYC data, and account ownership which will be used as a basis to initiate withdrawals.

It is worth noting that the withdrawal website has been launched 5 months after the collapse of the now-defunct FTX exchange. FTX.EU was launched in March 2022, shortly before the collapse of the exchange in November.

Remarkably, the data for registered FTX EU clients are still not clear. The report also noted that none of FTX’s EU nationals are registered customers of FTX.EU. This is because FTX Europe only accepted new clients who had registered after March 2022.

Meanwhile, some customers have complained on Twitter that they are unable to log into the website and doubt its authenticity. However, a Twitter user @GB_hodl said the website is legit as he received an email from FTX on how to initiate withdrawals.

FTX Japan Becomes First to Resume Withdrawals

FTX Japan is a subsidiary of FTX that specializes in serving the Japanese market. It was established in June 2022 and licensed by the Japan Financial Services Agency (JFSA) to operate as a cryptocurrency exchange.

In February, FTX Japan announced that its customers were permitted to initiate total withdrawals of their digital assets from the platform. This announcement follows after the FTX Japanese division said the business was able to process approximately $50 million in withdrawals since February 21.

FTX Japan claimed that 7,026 account holders transferred funds from FTX Japan to Liquid and that there were 1,947 instances of individuals withdrawing cash and 5,697 cryptocurrency-related transactions.