Personal Capital Review and first time checked a few years ago after becoming frustrated with Quicken. I wanted a service that focused more on the investing side of personal finance: retirement, asset allocation, and taxes.
A free and easy-to-use personal finance software that syncs up all your accounts in one location. Personal Capital creates summaries of your spending, net worth, and most importantly, your investment portfolio. The upsell is its wealth management service.
Let’s take an in-depth review of how the Personal Capital app performs on these fronts.
Personal Capital is two services combined into one.
Minimum Investment | $100000 |
Fees | Wealth Management: First $1 million: 0.89% ; $1-3 million: 0.79%; $3-5 million: 0.69%; $5-10 million: 0.59%; Over $10 million: 0.49% |
Accounts | Taxable, Joint, Traditional IRA, Roth IRA, Rollover IRA, 401(k), Trusts, 401(k) Guidance |
401(k) Assistance | Yes |
Tax Loss Harvesting | Yes |
Portfolio Rebalancing | Yes |
Automatic Deposits | Weekly, Monthly |
Advice | Automated |
Smart Beta | Yes |
Socially Responsible | Yes |
Fractional Shares | No |
Access | Web-Based, iPhone App, Android App |
Customer Service | Phone: 24/7; Email |
Personal Capital is one of the hottest fintech (financial technology) products on the market. Founded in 2009, the goal of Personal Capital was to provide a blend of cutting-edge technology with objective financial advice. The company has grown by leaps and bounds and as of November 2018 has more than $8 billion in assets under management. There’s been talk of the company going public with an initial public offering, or IPO, too. That remains to be seen.
To give Personal Capital a complete test, I created a free account. I then added more than 15 accounts: bank accounts, credit cards, my mortgage, and investment accounts (which I primarily focused on). For this review, I used accounts that contained taxable investments, IRA, 401(k), 403(b), and alternative investments such as those offered by peer-to-peer lending service Lending Club.
I had no issue syncing up these accounts, and the process was painless.
Yes! Believe it or not, Personal Capital’s free version is really free.
Although the company provides the sort of custom advice you’d expect from a Robo advisor — along with consultations with real human beings — there are plenty of valuable tools available in its free version.
Without paying a dime, you can link all of your existing checking, savings, mortgage, credit card, retirement, and investment accounts and track your spending, create a budget, monitor your net worth, find out how far along you are on your retirement savings journey, and analyze your fees. That’s quite a lot of value for absolutely zero dollars. Just go to personalcapital.com, sign up, and start managing your financial accounts.
With Personal Capital’s Retirement Planner, you can finally answer the question of whether or not you have enough saved for retirement, and with a reasonable degree of confidence.
This feature allows you to access spending goals and income events and project future portfolio value. Then the Retirement Planner pulls all this together and tells you what kind of shape you’re in for retirement.
There aren’t many right retirement-planning tools out there. Even the paid tools I’ve seen lack many features. Personal Capital’s tool is perhaps one of the most comprehensive I’ve seen — free or paid. There’s a multitude of variables available in it, and you can play many what-if scenarios with your finances.
You do not have to enter your assets and accounts manually; it automatically populates the information.
Similar to the Retirement Planner tool, Personal Capital’s 401(k) Analyzer derives your annual 401(k) expenses from the accounts you add within the service. Then, based on some assumptions that you can adjust, you can see the annual fees that are eating into your retirement plan over time. Even in my family’s case, in which our annual expenses are 0.38%, at the time of retirement, the total cost out of our retirement plans is expected to be over $500,000! You must pay close attention to the annual fees within your 401(k) plan.
The security is similar to Mint’s service. Personal Capital requires you to register each computer you use. You must authorize the device you’re using. You can choose from either an email or a phone call to verify.
It’s a poor man’s version of two-factor authentication. There’s nothing wrong with this, and in fact, I applaud Personal Capital for having this feature. I wish this level of security were available with all financial institutions.
Once your computer is registered, you will not need to go through this process again.
On iOS devices that support the fingerprint scanner, log into Personal Capital’s app via a swipe of your finger. It’s not foolproof, of course, but it’s a nice touch and an added layer of security.
The account information you enter within Personal Capital is stored by the platform in a one-way encryption token to gain future access to your account.
You cannot perform any withdrawals or transfers from within Personal Capital’s service. All information via the service is read-only.
Lastly, unless you enter your account information into comment fields (which you shouldn’t do), your account information won’t be displayed anywhere.
The website, of course, is free to use (following the freemium model). You’re under no obligation to use the fee-based advisor service.
However, for a fee, Personal Capital Advisors can help manage your financial portfolio. Currently, Personal Capital manages over $8.5 billion in assets.
Their annual fees for investment services are as follows:
Deposit Amount | Personal Capital Fees |
---|---|
$100,000-1 Million | 0.89%/yr. |
For Clients Who Invest $1 Million or More | |
$1-3 Million | 0.79%/yr. |
$3-5 Million | 0.69%/yr. |
$5-10 Million | 0.59%/yr. |
$10 Million or More | 0.49%/yr. |
You need at least $100,000 to start using this service. Personal Capital is apparently trying to go after higher-net-worth individuals and squarely compete against the high-fee financial advisors like Edward Jones.
The fees at Personal Capital are much lower than those charged by traditional financial advisors. Wealth management, trade costs, and custody fees are included — you do not pay trade commissions.
Every account gets a dedicated advisor, even if you don’t use the wealth management service. It’s been reported each advisor within the firm handles approximately 200 clients. You can schedule a consultation with your advisor within the app.
The asset allocation gets interesting. Personal Capital uses baskets of individual securities and ETFs to create a model portfolio. Personal Capital is well aware annual fees can decrease the performance of your investments for the long haul. Using index funds with annual fees adds expenses on top of Personal Capital’s management fee. Therefore, using index funds decreases your annual return. Instead, Personal Capital invests in individual stocks in a basket of funds.
By investing in individual securities, your portfolio is more tax efficient as well (if your investments are in taxable accounts, of course). So while the basket of funds won’t mirror an index fund exactly, it will come very close and should have lower fees and taxes. Also, with individual securities, Personal Capital can better manage the taxes you pay via a process called tax-loss harvesting (TLH).
Personal Capital also offers “Personal Funds” that target a specific investment objective, but you own the individual securities rather than a mutual fund.
If you use either the Chrome or Firefox browser, exporting files from Personal Capital is easy. All you have to do is click on the “CSV” icon under “All Transactions,” and you’re all set.
Currently, there’s no way to print reports directly from the app. However, we hear that this is something Personal Capital is working on at the time, so hopefully, this feature will be available shortly.
Personal Capital’s financial software is free to use. You’re under no obligation to use wealth management services.
Personal Capital’s finance software is currently the best online service for monitoring your portfolio. Unlike Mint, you can use it to manage your investment accounts. This is why we’ve put it on our list of recommended investment tools.
In fact, I like Personal Capital so much that it has replaced Quicken for managing my finances.
The retirement planner is second to none; I found it very useful to perform many role-playing situations. The investment checkup tool is excellent for high-level recommendations.
Compared to traditional advisors, the wealth management service is cheaper than the standard 1% to 2% advisors usually charge, but it’s not cheap when compared to competing Robo advisors.
However, for those who don’t know how to allocate their investments appropriately, Personal Capital is a godsend. If this describes you, then you should consider the lower-than-average-cost financial advisory service.
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